Privacy Policy

Last updated: 5 October 2026

BideshBox is a Bangladesh-based online shop. This page explains, in plain language, what information we collect when you use the site, why we need it, and what we do with it. If anything here is unclear, message us on WhatsApp and we will explain it.

What we collect

• Your phone number — used to create your account and to send you a one-time verification code by SMS.
• Your name — so we know who the parcel is for.
• Your delivery address — division, district, area and the full address you give us, so a courier can find you.
• Your orders — what you bought, when, and what you paid.
• Messages you send us — the chat, product requests, and any photos you upload with them.

We do not ask for, collect or store your card numbers, bank details, or any password for a payment service.

SMS verification codes

When you log in, we send a 6-digit code to your phone by SMS. Your phone number is shared with our SMS provider only for the purpose of delivering that message. Codes expire after a few minutes and are single use.

We limit how many codes can be sent to one number, and how many can be sent in a day, so nobody can use the site to send you unwanted messages.

Bot protection

This site is protected by Cloudflare Turnstile, which checks that a visitor is a real person and not an automated script. It runs invisibly — you are not asked to solve a puzzle. It is used on our login and request forms to stop automated abuse and to prevent SMS codes being sent by bots.

Turnstile may process limited technical information about your browser and connection for this purpose. This processing is covered by Cloudflare's own privacy terms: Cloudflare Turnstile Privacy Addendum.

Payments

We currently accept payment by mobile wallet (bKash, Nagad, Rocket) and Cash on Delivery. When you pay by wallet, you send the money yourself and then give us the transaction ID. Your wallet PIN is never entered on this site and we never ask for it. Do not share your PIN with anyone, including anyone claiming to be from BideshBox.

Who else sees your information

We share the minimum necessary, and only these:

• The delivery courier — your name, phone number and address, so your parcel can be delivered.
• Our SMS provider — your phone number, to deliver verification codes.
• Cloudflare — the bot check described above.
• The bank or wallet you paid with — only if we need to check a transaction you told us about.

We do not sell your information, and we do not share it for advertising.

How long we keep it

Order records are kept as long as we need them for warranty, returns and accounting. Verification codes are deleted as soon as they are used or expire. Chat messages and product requests are kept while they are useful to answer you.

Your choices

You can ask us to correct your name or delivery address, to delete your account, or to tell you what we hold about you. Message us on WhatsApp from the number on your account and we will help.

Deleting your account does not delete records we are required to keep for completed orders, such as payment and delivery history.

Contact

For any question about this policy or your information, message us through the chat button on the site, or on WhatsApp. We will answer as quickly as we can.